Privacy Policy

1. Introduction

newlens Limited ("we", "us", or "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data when you visit our website (newlens.uk) and use our services, including the Admin Tax Audit tool.

newlens Limited is the data controller for the personal data we process. Our registered office is in Sudbury, Suffolk, UK.

2. The Data We Collect

We may collect and process the following data about you:

• Contact Information: Name and business email address provided when requesting an audit or contacting us.
• Audit Data: Business size, current strategy, data maturity, and operational friction points provided during the Admin Tax Audit.
• Usage Data: Information about how you use our website, collected via cookies or similar technologies.

3. How We Use Your Data

We use your information for the following purposes:

• To provide the Admin Tax Audit results and bespoke efficiency reviews.
• To communicate with you regarding our services and your enquiries.
• To improve our website and tailor our solutions to SME needs.
• To comply with legal and regulatory obligations.

4. Lawful Basis for Processing

Under the UK GDPR, we rely on the following lawful bases to process your personal data:

• Consent: Where you have given us clear consent to process your data for a specific purpose (e.g., requesting an audit report).
• Legitimate Interests: Where processing is necessary for our legitimate business interests (e.g., improving our services), provided these do not override your fundamental rights.
• Contract: Where processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Typically, audit data and contact information are retained for 24 months unless a business relationship is established.

6. Your Rights

Under the UK GDPR, you have rights including:

• Your right of access: You have the right to ask us for copies of your personal information.
• Your right to rectification: You have the right to ask us to rectify information you think is inaccurate.
• Your right to erasure: You have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing: You have the right to ask us to restrict the processing of your information in certain circumstances.
• Your right to object to processing: You have the right to object to the processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us at info@newlens.uk.

7. How to Complain

If you have any concerns about our use of your personal information, you can make a complaint to us at info@newlens.uk.

You can also complain to the ICO if you are unhappy with how we have used your data.

Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk